Spurr of the Moment Design Graphic Design Studio
A boutique Albany-based graphic and digital design, and print management studio. Est. 2008.
Privacy Policy + Terms of Service
Privacy Policy
Spurr of the Moment Design [Sotm] is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including [interviews, correspondence, by telephone, by email, via our website www.sotmdesign.com.au, from your website, from media and publications, from other publicly available sources, and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Spurr of the Moment Design will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us from our Contact Page.
Terms of Service
Print orders: payment is required prior to print matter being ordered.
Quoted hours include two proofs, one to be chosen and amended. Also includes time for project communication and client meetings as necessary within a reasonable understanding. Design stage allows for two amended proofs of the selected design.
Copy provided by the client should be final copy, any editing or rewriting will be considered as additional work. Any additional workload not covered in this quote will be charged at a minimum standard rate per hour or each part thereof for each subsequent proof.
60% of the fee will be invoiced upon acceptance of the design. Out sourced work [i.e. printing] will be invoiced and paid for prior to ordering. Remainder of job will be invoiced on completion unless otherwise agreed in writing. Invoice payment is 14 days unless otherwise agreed in writing. GST is charged.
The client is responsible for reviewing and approving any items requiring print, production or distribution and is therefore responsible for any errors omissions or liabilities.
Important: as per industry standard colours may vary up to 5%.
Spurr of the Moment Design retains the right to use any material created on behalf of the client for future business promotional purposes unless specifically requested not to in writing by the client.
All quotes are valid for 30 days from day of issue. All goods remain the property of Spurr of the Moment Design until paid for in full.
**Files stored for no more than 5 years.